Hereby are regulated the conditions applied for purchases made by the user on www.treepex.com the web platform owned by Treepex.
The user who proceeds to buy a service on this platform agrees to have read and accepted the following terms and conditions.
The user of the platform (whether it is an individual, a company, government, etc.) may request to plant one or more trees on its behalf or on behalf of third parties; in the first case, the service is generically referred to as "plant" one or more trees, while in the second case, it is referred to as "gift a tree", where a third party is the recipient of the tree. The user holder of a tree is also the holder of unique ID number tagged on a tree which stores the information about the sponsor of the tree.
Treepex accounts for itself and for third parties to implement the planting requested by the user. The planting is carried out throughout the world, the planting sites which are approved by Treepex. Tree planting projects are executed by local communities. Often (but not necessarily) tree planters operate under the coordination of cooperatives, NGOs or other organizations working in the area of the project.
Treepex Inc. with registered office in Delaware, USA
2711 Centerville Rd Suite 400, Wilmington, DE 19808.
The user purchases, upon payment, the planting service of one or more trees within the projects promoted by Treepex. Treepex shall, on its behalf or of third parties, organize the planting service requested by the user.
Since the object of the transaction consists of a service, the user will not physically receive anything arboreal; in fact, the trees are exclusively planted within the land involved within the projects approved and supported by Treepex, but not in land(s) available to the user. As a result, the user cannot boast nor claim any ownership rights over neither the trees requested to plant.
The user, through the execution of the purchase order, declares to have read and accepted the general terms and conditions set forth below and agrees to observe and respect them in its relations with Treepex or third parties as part of the service in question.
The contract for the service offered shall be considered completed when Treepex receives, from the user, the request for planting. Treepex will promptly send to the user a notification for having received the planting order (by e-mail).
In light of the nature of the service, by accepting this contract, the customer agrees to its immediate execution, meaning Treepex may proceed, even immediately, with the planting service delivery requested.
The fee for planting each individual tree is expressed on the platform in the US dollars ($).
The price is determined based on the tree species, the country where it is planted, and may vary depending on the level of supply and demand, as well as specific promotional campaigns. Therefore, the price of each arboreal element will vary from species to species and the same species may have different prices in different periods.
If the user, contextually, requests the planting of more arboreal elements, the total amount to be paid to Treepex will be indicated at the end of the shopping session, that is before proceeding to the payment.
The payment is made in a lump sum at the time of the online purchase. The system is controlled by the electronic payment platform Stripe. This platform offers several methods of payment, such as international cards Visa, MasterCard, Discover, JCB, 3CD, American Express. As well as bank transfers.
Stripe also support Bitcoin, Apple Pay, Android Pay, 3D Secure, SOFORT, iDEAL, Giropay, Bancontact, SEPA direct debit, and China’s Alipay.
Upon purchase, the user indicates the desired amount of trees to be planted, choosing from the available planting areas. Treepex shall, on its behalf or of third parties, provide the planting service requested by the user with the timeframes indicated below.
Treepex is exempt from all responsibility for the total or partial non-performance of any obligations set forth in these general sales conditions, if such failure is caused by unpredictable events and/or natural events outside of its control and its responsibility, including, but not limited to, natural (disasters) events, acts of terrorism, wars and riots.
It should be noted that, for reasons of force majeure, the species selected by the user within the order process may not be available at the appropriate time when the transplant should be implemented. Similarly, it may not be possible to proceed to transplant in the country indicated on the platform at the moment of the order.
This may occur in the case of:
In order to request the planting service online (on its behalf or on behalf of third parties as part of the "gift a tree" service), the user has to register into the Treepex and have read and accepted the Information on the processing of Personal Data.
After the registration, the user can avail the services and information available on the platform described in detail herein.
Following the implementation of a planting order (carried out by the user or any other part of the "gift a tree" service), the user becomes a "virtual owner" in the platform. The virtual owner owns the tree. ID Tag number and the corresponding kgs of CO2 that the tree will, supposedly, absorb over time.
For information and clarifications about the terms and conditions of service, as well as any complaints, customers can contact Treepex by email writing to firstname.lastname@example.org